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SANTA FE HERITAGE
DOOR COMPANY

418 Montezuma Ave.
Santa Fe, NM  87501

TEL  505-988-3328
FAX  505-984-8909
1-800-684-2981

sfheritage@comcast.net

 
 
Door people have a language all their own.   For clarification of any of the terms you find here, please consult the Glossary.

 

FREQUENTLY ASKED QUESTIONS

Q:   If I am building or remodeling a house, can you give me a quote for my entire door and door hardware packages?

Yes, we have several knowledgeable sales representatives who will prepare a quote for you.

Q:   What information do you need from me in order to quote door units?

1.   We need to know how wide, tall and thick you want your door to be, or, how wide and tall your door rough opening is so we can make a door system to fit.
2.   How thick is your wall?
3.   Are you going to bullnose, or use casing or brickmold (see glossary for explanations and diagrams.)
4.   What kind and color of door hardware will you be using. This information will help us determine how to bore your doors and what color hinges to put on the door unit.

Some of this information is very technical, we will be glad to talk you through these questions or you can have your contractor give us these details.

Q:   Do you install your doors?

No, we are not licensed to install doors. We recommend you use a licensed contractor for the installation.

Q:   Do you install the door hardware on the doors?

No, doors with hardware installed are difficult to handle without damage to the door or the door hardware.

Q:   Do you make door styles other than those shown here?

We have included every door style here that you would find in our brochure. In addition, we are a custom door manufacturer and can alter our designs or help you create your own designs. See the section "Site Photographs" to see some actual door units we have designed.

Q:   If you are custom designing a door for me, how do I know what it will really look like when it is built?

One of our sales representatives will be glad do a scaled drawing showing exactly how the door unit will look. We find it is always best to show our customers a drawing so there is no confusion.

Q:   What are the price ranges on your doors?

We offer door styles to fit almost every budget. Our interior doors start at $ 144.00 for the DeLeon I, our most competitive door style, and our exterior doors start at $244.00 for the DeLeon I. Prices will vary depending on door size, style, specie of wood, prehanging requirements, and if we are prefinishing the doors. Feel free to call one of our sales reps for precise pricing information.

Q:   What sizes of doors do you make?

As a custom door manufacturer, we make every door specific to each job. Just tell us what sizes you need and we'll make them. Some standard door sizes are, in width, 2'0", 2'4", 2'6", 2'8", 3'0", 3'6", and 4'0". In height, 6'8", 7'0", 7'6", and 8'0".

Q:   What woods do you use to make your doors?

We make doors from knotty pine, clear pine, white mahogany, and alder woods. We also have a limited selection of styles available in "Near Clear Pine", a very affordable way to have a door with very few knots.

Q:   What color of stain do you offer on your doors?

We offer any of the colors you see here on our website, however, stains will change color on different species of wood. We can also produce custom colored stains, just send a sample of what color you want and we will produce a custom sample board for you.

Q:   Do you prehang your doors?

Yes, we can supply the door jamb, already prepared for hinges and door hardware. For exterior units we also provide weather-strip, threshold, and door bottoms. We will work with you or with your contractor to determine what your exact prehanging requirements are.

Q:   Do you make gates to match my doors?

Yes, gates are doors; any door we have can be made as a gate. We can also custom create a gate for you which will utilize some of the architectural elements with your entry doors to provide a sense of continuity.

Q:   Where do you ship your doors and how are they shipped?

We ship our doors all over the continental United States. In addition, we recently have shipped doors to Hawaii, Aruba, Malaysia, and Italy, and will soon be shipping doors to Japan and Australia. We ship via common carrier, freight collect (meaning you pay the freight carrier when your shipment arrives.) We have made arrangements with a common carrier to get a 52% discount, which they pass along to you.

Q:   Do you have any dealers in my area?

We have several dealers set up around the nation, and will be continuing to add to that dealer network. Please call our dealer department for more information.

Q:   Can you make door units with more than one door, or with sidelites or transoms?

Yes, please see our "Site Photographs" for some interesting door systems. We can custom size these door systems to fit your opening.

Q:   Can you make door units with operable sidelites?

Yes, we have made several sidelite designs which can open. We will be glad to work with you to help you design a unit to fit your specifications.

Q:   Are your Museum Distressed doors actual antiques?

No, they are new doors which have been hand-crafted, with layered distressing and coloring, to create the feeling of antiquity. We created this look to offer you the beauty of an antique, but to give you and your builder the convenience of buying a prehung unit, any size and any quantity that you require.

Q:   What makes your Museum Distressed Flooring so unique?

We had several clients who wanted the look of antique floors but found that antique flooring was difficult to find, and even more difficult to install. By using new flooring, and using our museum distressed techniques on it, we are now able to give you the best of both worlds, flooring which is straight and square, easy to install, yet looks like it is 100 years old.

Q:   I see several brands of door hardware on your website; do I purchase these through you?

Yes, since our main business is manufacturing doors, door hardware is a natural item for us. We have researched several brands of door hardware and offer only the lines of hardware we have complete confidence in. Call us for a quote; you will find we have very competitive pricing available.


 


 

GLOSSARY

Active Door   Half of a double door unit, the active door is the main operating door.

Alder   A hard wood, light brown in color with slight pink undertones.

Astragal   Used on double door units, a piece of wood attached to the edge of the passive door, with the active door closing against it. This application allows for locking and/or weatherstripping of the pair of doors.

Bifold   A door unit configuration, commonly used as a closet door, having 4 doors, 2 folding back to one side and 2 folding back to the other side, doors hang from a track mounted in the top of the jamb.

Bore   1. A hole cut into the stile of the door allowing door hardware to be installed. 2. A person who makes you yawn.

Brickmold   A decorative molding used on the outside of an exterior door unit, typically as a stop for brick, siding, or stucco. Also known as stucco molding.

Bullnose   A door unit installation technique where plaster or stucco is rounded in to the edge of the door jamb.

Bypass   1. A door unit configuration, commonly used as a closet door, having 2 doors which slide left and right on a track mounted in the top of the jamb. 2. A form of heart surgery. 3. A highway designed to relieve traffic jams.

Casing   A decorative molding used around the door jamb to hide the seam where the door unit is installed in the wall system.

Clavos   Spanish for nails; clavos are small decorative wrought-head nails, attached to doors.

Chip Carved   Also called hand adzed; a popular door texture giving the surface of the door a scalloped effect.

Clear Pine   A soft wood, commonly used in the manufacture of doors and furniture, selected for very few or no knots.

Distressing   A texturing technique used to cause the wood to look used or old. We offer several levels of distressing on our doors and flooring. You can choose from Light Distress, Medium Distress, Heavy Distress, and Museum Distress.

Door Bottom Seal   Also called door sweep, a metal track holding a rubber bulb which applies to the bottom of the door, to insulate between the door and the threshold. Not to be consufesed with the seals at the aquarium.

Door Slab   A term used to indicate a door only, no jamb, hinges, threshold, or door hardware.

Door Unit   A door with a jamb and hinges, typically bored for door hardware. Exterior door units also include weatherstripping, thresholds, and door bottom seals. Also known as "prehung".

Finished Opening   A term used to designate the size of a door unit as measured from inside jamb to opposite inside jamb.

Flushbolts   Used on double door units, flushbolts are installed on the edge of the passive door at the top (bolting into the jamb header) and at the bottom (bolting into the floor or into the threshold) causing the passive door to become stationary so the active door can be locked.

Full Mortise   A term often applied to a type of door hardware. See diagram. So named because the door hardware mounts into a pocket cut into the edge of the door stile called a mortise.

Glue Chip Glass   A textured glass having slightly obscuring properties with an etched pattern resembling ferns or snowflakes. An organic glue is applied to the glass; as it dries it grows in a crystalline pattern, etching the glass in the process.

Hand Planed   A popular door texture done with a scrub plane with a radius blade, the planing is usually done at an angle across the faces of the door.

Heavy Distressing   A texture on a door having several dents, small gouges, and grain tearing to simulate the look of old doors.

IG   Abbreviation for Insulated Glass, being two pieces of glass, joined together with spacers to create a dead air space between them for increased insulation value.

Jamb   The wood frame to which a door is hinged to create a door unit, allowing the door to be installed into a wall. Not jam, a spread you put on toast, nor jam, what happens to traffic during peak hours (see bypass).

Knotty Pine (KP)   A softwood commonly used in the manufacture of doors, selected for several knots, giving the door strong character appeal. Pine is a white/yellow wood with red streaks.

Light Distressing   Having a few, small dents and dings, typically fewer at the top of the door and more at the bottom, to simulate a used product.

Lite   Also Light, a glass "window" in a door. Many doors have more than one lite.

Mortise and Tenon Jointery   A traditional method of jointery, a tenon on one piece of wood is inserted and glued into a mortise pocket on the other piece of wood.

Medium Distressing   Having several dents and dings, to simulate a slightly abused product.

Museum Distressing   Our most involved texture/finish combination. Intended to duplicate the look and appeal of antique doors.

Near Clear Pine (NCP)   Like knotty pine but having substantially fewer knots, typically 15 or fewer, small knots

Panel   A door part, distinguished from the rest of the door by being raised above or sunk below the general level, which is held in place by the door frame (stiles and rails) in a tongue & groove relationship.

Pocket Door   A door which slides into a pocket opening into a wall. This allows the door to be open and hidden within the wall without taking up any floor space.

Prehung   A door slab which has already been mounted into a door jamb, having hinges applied and possibly already bored for door hardware, ready for a carpenter to install into the door opening.

Prefinished   Wood products that are factory stained and sealed.

Privacy Door   A very small door installed into the upper part of a door, used in lieu of a peephole. Also called a speakeasy door.

Rail   1. A part of the door being the horizontal pieces, one at the top and one at the bottom, possibly more depending on the door style. The stiles and rails form the frame of the door slab.

Rough Opening (RO)   The opening in the wall made by standard framing materials, sized to accommodate a prehung unit. A Rough Opening is typically 2" taller and 2" wider than the nominal door size, however, this can vary, please ask your sales representative to provide you with appropriate rough opening dimensions.

Sidelite   Normally a stationary glass or wood unit, setting beside the door unit, often with one on each side.

Smooth (Sanded)   A door texture having been sanded with a fine sandpaper to produce a smooth texture.

Stiles   The outermost vertical members of a door. The stiles and rails form the frame of the door slab.

Threshold   A component of an exterior door unit, this piece mounts at the floor to help prevent leakage. Also called a door sill.

Tongue and Groove (T&G)   A common way of joining wood pieces, the tongue runs the length of the edge of a plank, fitting into a corresponding groove in another piece of wood. We use this type of construction in several of our plank door styles.

Transom   Normally a stationary glass or wood unit, mounted above and being a part of a door unit. These can also be made operable.

True Divided Lite (TDL)   A term for glass doors having several panes of glass. The term denotes that each pane is an individual piece of glass as opposed to one piece of glass with applied grilles.

White Mahogany (Obeche)   A very white, straight grained wood, having many of the grain characteristics of mahogany. Actually called Obeche, it comes from Africa. Considered a hard wood; though not as dense as oak, it is a very stable wood.

Wirebrushed   A popular door texture; we use wire brushes to remove the soft grain of the wood to create a weathered effect on the surfaces of the wood before the doors are assembled.

 

 

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